Self Check-In

Meet Dorothy and Dexter, our robotic duo, who offer a unique and efficient check-in experience.

Our paperless check-in process begins with a one-time pre-arrival registration, ensuring a swift and hassle-free experience. Once registered, you'll receive a QR code via email, which you can present to the GSR. Here's a quick step-by-step of what you can expect from our digital check-in:

You'll receive an email to pre-register for self-check-in;

1. Fill in a pre-registration form;
2. You'll receive a QR code via email;
3. Upon arrival at Dorsett Melbourne, head to Dorothy or Dexter in the lobby;
4. Using your smartphone, scan the QR code and follow the steps to complete your check-in at Dorsett Melbourne.
5. Dorothy and Dexter are programmed not only to handle the check-in process but also to provide valuable insights into local attractions and events for your convenience. Wondering where to get the best coffee nearby? Our trusty robotic helpers can give you the answer.

Our GSR technology is an innovative addition to the Dorsett guest experience, but rest assured that we’re not compromising our human touch in any way. Our staff and concierge team are here to make your experience truly special, now with the added help of Dorothy and Dexter to streamline things even further.